We regularly conduct hospitality staff training and development programs for clubs, pubs and casinos. Our HR and staff development programs are designed to elevate your team’s knowledge and reach their full potential.
Our portfolio of work includes one-on-one mentoring and training programs for up and coming managers, customer service training, gaming host development and team development in all areas of the business including gaming, reception, food and beverage departments.
We also provide HR services for clubs and pubs including management reviews, 360 degree reviews, develop KPI and bonus structures and performance reporting mechanisms.
If you are looking for HR advice or hospitality training for your hospitality veue, we would love to have a chat about how we can help your team reach their potential!
Hospitality HR Consultant & Training Services
- Mentoring and training programs
- Customer service training
- Gaming host development programs
- Team development – gaming, marketing, finance, customer service etc.
- Management reviews
- 360 degree reviews
- KPI and bonus program development
- Management performance reporting