Our unbiased approach to getting you results means we care about your business as if it were our own, because it is.
So, whether you need a little polish (or a lot), we’ll make sure you sparkle.
DNS Specialist Services
We offer dedicated support to gaming and hospitality businesses to find solutions and unlock their potential.
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Over 25 Years' Experience
We’ve spent the best part of our careers in and around the hospitality industry and are working with community clubs, pubs and casinos all across Australia.
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Dedicated Team of Consultants
We hand-pick our team direct from the gaming and hospitality space. It’s the only way to know for sure they have a personality as well as brains.
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Industry Leaders
Our [almost obsessive] approach to getting results for our clients means that we are always delivering fresh ideas. We’re regulars at conferences and events because we’re committed to bringing as much value as we can.
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Our Approach
We are fiercely independent in our advice. We’ll tell you which EGMs need to go, how to save costs or what your EBITDARD really means for your venue. We’re on your team.
"Our business grew out of the frustrations we had working in the hospitality and gaming industry and the lack of workable solutions available. Having experienced first-hand the pain points of hundreds of venues and with a drive for delivering solutions, it was paramount that we weren't seen as 'just another consultant', but as an essential and valuable part of the team.”
Danny Nixon-Smith
Managing Director
Recent Projects
"We never take for granted that when we are invited to the table to share our ideas, we are amongst family. In return, we meet every project with complete honesty, integrity and clarity."
What Our Customers Say
We care about your business as if it were our own – because it is.
Danny and his team are highly professional, yet personable in their approach, which we love. The strategies and concepts they have provided us have been a great assistance to the team and we appreicate the prompt follow up on our requests.
The Ville Resort & Casino,
Gaming, Loyalty & Marketing ClientWhen it comes to marketing and loyalty, DNS Specialist Services are some of the best in the business. Since onboarding the DNS team, we have achieved great success in connecting with our members and driving repeat visitation. We would strongly recommend engaging Danny, Candice and the team and look forward to our continued success with them.
Currumbin RSL,
Gaming, Loyalty & Marketing ClientWe've had a great experience with the DNS team in managing our liquor licensing projects. Their experience in the field is clear as they've made an otherwise tricky process, much easier to navigate and with great success too!
Robina Pavilion,
Liquor Licensing ClientWorking with the team at DNS Specialist Services on our operational strategy has been very valuable. We are connecting with our members on a whole new level, our staff are engaged in the business and the results are starting to speak for themselves!
Arana Leagues Club,
Strategy & Planning ClientMeet the Team
Say hello to the faces behind #teamdns
Latest News
Check out some of our latest articles on the blog.
Navigate Your Success: New Corporate Governance Portal for Clubs
- Posted by Maddie Baker
- On March 14, 2024
Strong corporate governance practices stand as
Is your venue’s constitution aligned with the latest regulatory changes?
- Posted by Maddie Baker
- On March 7, 2024
Maximising the effectiveness of your club's governance is vital for sustaining growth and ensuring smooth operations and compliance. As...
Hiring: Marketing Consultant
- Posted by Maddie Baker
- On February 11, 2024
DNS Specialist Services is a consultancy firm to the Australian hospitality, gaming and leisure industries.
AUSTRAC Compliance Reporting due March 31st
Each year befo
Is it time to start outsourcing your venue’s marketing activities?
- Posted by Maddie Baker
- On January 15, 2024
Marketing and loyalty in the hospitality industry has rapidly evolved in the past few years, with the introduction of...
OLGR New Liquor Guideline 68 – Here’s everything you need to know.
- Posted by Maddie Baker
- On November 22, 2023
The Office of Liquor & Gambling Regulation (OLGR) has recently released a new Liquor Guideline. The Liquor Guideline 68...
Leadership Development Programs for Hospitality Managers.
- Posted by Maddie Baker
- On October 22, 2023
We extend a heartfelt congratulations to Carina Leagues Club for their recent feature in the latest article of Club...
Senior Consultant Brandon Nixon-Smith relocates to DNS SS Melbourne office
- Posted by Maddie Baker
- On October 13, 2023
We are excited to announce that one of our Senior Consultants Brandon Nixon-Smith will be relocating to Melbourne, Victoria,...
Serving Success: Corporate Governance in Hospitality Venues
- Posted by Maddie Baker
- On August 30, 2023