In line with the launch of their new VIP service gaming space; the ‘Dragons Den’ the club needed to transition from an outdated ‘rewards’ program to a streamlined loyalty program with a targeted communication plan for members.
Systems & IT Advisory Services for Hospitality Venues
We assist licensed venues such as Club, Pubs and Casinos all over Australia to get the most out of their technology and software to ensure it’s working for you, not the other way around.
Hardware & Software Management Systems
Are you getting the most from your software management systems? Learn how to create more efficiency and effective strategies using technology.
Patron Management Systems
Build your own or use our online custom patron management and reporting tool for patron insight and trend analysis.
IT Risk Analysis Report
Create an understanding of what exposure you have from a technology standpoint with a dedicated IT Risk Report with clear actions for improvement.
Hospitality System Integration
Looking at a new hospitality system but not sure if it will work with the myriad of other software you use? Let us help you prepare an integration plan to save you headaches and money in the long run.
Case Study
Frenchville Sports Club has been the beating heart of their community for over 70 years, so when we were invited to help elevate their customer rewards strategy, we couldn't resist!
The Challenge
The Solution
Working directly with their internal marketing team, we were able to successfully launch:
- New promotional schedules
- Targeted loyalty strategy
- Member communication plan
- Creative execution – print, email, web & social
- ROI reporting & retargeting
The Result
A brand new loyalty strategy with targeted communications, a consistent promotions schedule and a healthy ROI.
Let your systems work for you, not you for them
Systems & IT Consultant Support for Clubs, Pubs and Casinos
With all the latest technology and systems available to hospitality venues now, it is critical that you find solutions that are working for you, not the other way around.
We provide extensive hospitality IT consultant services to licenced clubs, pubs and casinos including hardware and hospitality software system support, patron management systems, custom patron CRM applications, IT risk analysis reports, hospitality system integration and even website and app development!
If you are looking for IT advice or support for your licensed venue, we would love to have a chat about how you can leverage our knowledge in hospitality systems and IT.
Hospitality IT Consultant Advisory Services
- Advice on venue hardware and software applications
- Patron management systems for gaming venues
- CRM software for hospitality
- IT risk analysis report
- Hospitality system integration
- Website integration plugins (eg. functions, events, online ticketing)
- Mobile application development