- On October 22, 2023
We extend a heartfelt congratulations to Carina Leagues Club for their recent feature in the latest article of Club Management’s news. Carina has just announced the launch of a $10,000 education bursary as a part of their commitment in providing greater training and opportunities for their staff and people pursuing a career in hospitality.
This initiative is a testament to Carina Leagues Club’s dedication to fostering growth and development not only within their own establishment but also within the broader hospitality community. Their investment in education is a great demonstration of the positive impact that community clubs can have on their local community.
Our Contribution to Carina Leagues Club’s Training and Development
We are equally excited to be mentioned in the same article for our contribution to Carina Leagues Club’s training and development initiatives through our Leadership Development Training Program. Working within the hospitality and community club space, we’re always thrilled when we can contribute to the positive impact our clients on their communities.
In the dynamic and ever-evolving world of the hospitality industry, effective leadership is the keystone to success. We offer a wide range of training programs tailored to each hospitality venue’s unique needs. Our programs are designed specifically for the hospitality industry and customised to suit your venue. We incorporate real-world examples and practical strategies that will make an immediate impact on your venue’s customer experience.
Want to know more about our Leadership Development Program? We’ve outlined some of the key components below:
Industry Trends: Stay ahead in the fast-evolving hospitality landscape. We delve into the latest developments, innovations, and emerging best practices, ensuring your establishment remains competitive and adapts to changing customer preferences.
Customer Service: How do we achieve the “WOW” factor through the eyes of the customer and engage the customer in the business through empathy and exceeding the expectations of the customer.
Leadership: A key aspect of leadership is building and leading a cohesive team. Our program helps managers understand team dynamics, build team spirit, and motivate employees to reach their full potential.
Conflict Management & Negotiation: Master the art of conflict resolution and negotiation. Our training equips you with essential skills to defuse tensions, find common ground, and turn conflicts into opportunities for growth and collaboration.
Communication: Effective communication is the cornerstone of hospitality success. Our training improves verbal and non-verbal communication skills, understanding body language, and emotional intelligence. Our training ensures you connect and communicate effectively with customers and team members.
Finance: How to influence the cost and operations of a business to provide a more effective and profitable business including understanding basic financials, impacting profitability and departmental analysis.
Get in touch to discuss how an investment in your team and systems today will return results ten-fold – email@example.com or call 0435 799 400. 📲💫